Cemex USA recognised for customer excellence

Cemex USA recognised for customer excellence
Published: 05 April 2011

Cemex USA has received the 2011 Customer Relationship Management (CRM) Excellence Award sponsored by Gartner and 1to1 Media.

Cemex USA received the award in the Customer Experience category for the design and delivery of an exceptional customer experience that was successfully demonstrated by customer satisfaction, loyalty, retention and advocacy.

“At Cemex USA, we strive to offer a unique customer experience based on a personalized, simple and effective approach,” said Gilberto Perez, President of Cemex USA. “It is an honour for Cemex USA to be recognised as a leader in customer relationship management and we look forward to continuing to provide our award-winning customer service experience.”